Bookings have been coming in and I'm very very happy when they do. When they cancel, it's like a kick in the guts when you really wanted to shoot the job. Whatever the justified reason, it's not nice to hear that you're not wanted anymore. That's very melodramatic but rejection is never easy to handle.
So what do you do? Throw your toys out of the cot? Stamp around the room? Feel sorry for yourself and have a little cry? .. if it works for you then go for it. However I won't suggest that you get shitty at your client, no matter what's happened. Something I learned a while ago is that above and beyond being able to do great work, on time, on budget etc, people hire you because they like to work with you period. You might be the most talented creative out there, better ideas and execution than anyone in the field, but you'll only get booked the once if you make life difficult for others.
A gracious handling of the good and the bad things that come your away will go a long way to making a good working relationship with your clients. Even if things really hit the fan, a cool head, polite demeanour, and working hard at finding solutions (even if you don't find one) can be the difference between getting a repeat booking and not.
So what's my point? Well I lost a booking on Christmas day for a family portrait. The only time the Grandmother could get the whole family under one roof as this time, however it all fell through. I did a rather sweet deal for them, especially considering the fact it was going to happen on Christmas day. As it turned out some of the family weren't going to make it so the sitting was cancelled. I was disappointed for sure, they seemed like a great bunch of people, and it was going to be a good shoot. However I replied with sympathy and said that all was good. To be honest it wasn't a problem, my wife was happy, and time with the family is always important. The client came back the other day to rebook for Boxing Day, but I'd already made plans with family arriving out of town to see us, so I had to say no. It hurt a little to turn down a booking, but handling the situation the right way keeps you positive in their eyes. The client has responded nicely and I hope, rebook me another day. The big thing to remember is that you have to treat others as you would like to be treated.
So with bookings coming and going (and hopefully coming again) your bank balance will do the same. It's hard not to get down when you're not making budget this week, but you have to stay strong, and focused, and pass by that new phone with your name on it!
The life of a freelancer is not an easy one. Don't ever get in to the mind set that it'll be plain sailing. It's more like road cycling really, it's about perseverance, determination, focus, and as you peddle you legs off, thinking about how great it's going to feel when you make it to the top of this hill!
I always feel victorious when I reach that crest, and in the words of Sir Edmund Hillary who was the first to climb Mt Everest with Tenzing Norgay, to lifelong friend George Lowe on returning from Everest's summit - "Well, George, we knocked the bastard off."
However with cycling and freelance, and sometimes in life it seems, there's always another bloody hill to go just after you've reached the top of this one! So chin up, and keep peddling!
PS: Lean into the pain, you learn more :)